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Usage terms and conditions

Condizioni generali di vendita per acquisti su Beatrice Gioielli

How to buy 
Conclusione del contratto 
Garanzia per merce difettosa 
Diritto di recesso 
Informazioni e reclami 
Legge applicabile e risoluzione delle controversie

Premessa: l'offerta e la vendita di prodotti sul sito web sono regolati dalle seguenti condizioni generali di vendita.

I prodotti acquistati sul sito sono venduti da: 

Beatrice Gioielli di Boaretto Paolo 

Galleria Storione, 2 

35123 Padova


"Customer" is the purchaser of products that covers the status of consumer, meaning those individuals and legal entities that purchase and act for purposes unrelated to business or professional activity;
"Site" is the set of web pages related to Beatrice Gioielli;
"Prices" are the costs of the products listed on the site;
"Shipping and delivery" are the shipping costs of the products;
"Promotions" are sales made by Beatrice Gioielli to special conditions for all or part of the products and for limited periods of time;
"Cart" is the virtual container on the site of the Products selected by the customer for the purchase;
"Sales condition" are the herein rules governing the relationship between the customer and Beatrice Gioielli for the purchase of Products
"Prompt delivery" items directly shipped from our store within __ hours at your home;
"Articles on order": Articles that need a greater delivery time because they will be ordered from our suppliers and then they need to be shipped to our and then your domicile; for these orders you will be receiving a notification of the assumption of the order;
"Delivery": the delivery time are included within a range that goes from a minimum of __ days to a maximum of __ working days.


The offer and sale on the website Beatrice Gioielli integrate a distance contract governed by Articles. 50 ff. Legislative Decree 6 September 2005, n. 206 (Consumer Code), and Legislative Decree No 9 April 2003. 70 (SO-CALLED Law on Electronic Commerce). The purchase of products is intended for consumers.
These Conditions of Sale govern the relationship between the customer and Beatrice Gioielli for the purchase of products on the Site.
The customer is required to read the conditions of sale that Beatrice Gioielli makes available also in order to enable reproduction and storing remember Conditions in compliance with Art. 12, co. 3 of Legislative Decree. N. 70/2003.

How to buy

For the purchase of products the customer must proceed with the registration by entering their personal details, following the instructions provided by the registration program, and will have to complete and send to Beatrice Gioielli the purchase's order form in electronic format available on the website, following the instructions contained in the Site. Purchase orders must be accurately compiled in their entirety.
The customer will have to enter the selected Products into the "cart" and, after having reviewed and accepted the contribution towards the cost of delivery, proceed with the purchase.
If the customer needs to modify the purchase order, namely to modify some information contained in it, he/she shall follow the proper procedure for modification contained in the site. In particular, the customer has the right to change the amount of products they want to purchase, adding or deleting one or more products from the cart.
After this operation, the customer will be displayed a screen containing a summary of the purchase order, including the delivery charges, by asking for a further confirmation of the purchase process.
Following the summary view the customer must select the desired payment type and "click" the button "Checkout".

Contract's conclusion

With the confirmation of the purchase order by the Customer, the terms of sale and the additional information contained on the website shall be deemed fully known and accepted by the customer. The Order Confirmation by Beatrice Gioielli sent to you at the email address provided will constitute acceptance of the contract proposal.
The contract will be deemed as concluded, and will be binding for both parties, when the Order Confirmation will be sent to the customer.
The order confirmation sent by email from Beatrice Gioielli includes a mention of the purchased products; the indication of the price; the means of payment; delivery costs, the right of withdrawal, in accordance with provisions of article 13 of Legislative Decree. n. 70/03;
After the payment you will receive an e-mail that will notify you of the receiving of the payment and from that moment will commence the timing for the preparation and shipping of your order;
If our staff were to find errors in your order or your order is not deemed evadibile in the time and manner required it will be informed immediately, which will show you your order as REFUSED, should you receive this message, please contact us by phone.
It is excluded any right of the Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to people and or property, caused by the rejection, even partial, of an order or the cancellation due to non-payment by deadline.
In the catalog published on the site Beatrice Gioielli the availability of products, even being constantly updated it can not be changed in real time and without notice.
You are purchasing products viewable and described on our site and agree that the images of the products can not be fully representative of its features but may differ in color and its shades, dimensions or accessories in the figure.


Product prices are expressed in Euro and are inclusive of all applicable taxes;
Product prices are exclusive of delivery charges the amount of which will be provided to the customer in the summary of the purchase order;
The price of the product will be shown on the website when ordering. It can not, therefore, detect any increases or decreases in the price, even in relation to sales promotions before or after the purchase order;
The customer can choose between two payment mode: by account and / or credit card on PayPal ™; by bank transfer.
Payment by PayPal ™, the customer must provide the required data to be handled directly by PayPal ™ without having to re-enter your credit card or debit card. PayPal ™ is a leader in online payments.
Beatrice Gioielli does not accept other forms of payment not specified.


he delivery of products will be made by courier and times will vary depending on the destination, the time when the order will be acquired and the availability of the Products.
For the goods available Beatrice Gioielli delivers the goods to the courier within 2 working days of receipt of the purchase order.
Barring unforeseen circumstances the delivery throughout the country will be up to 3-5 working days of delivery to the courier. For hard to reach places such as mountain areas, small islands, extreme suburbs, delivery time will be equal to 7 working days.
Upon shipment you will receive e-mail notification of shipment; you will also receive an e-mail directly from the courier that will inform you of taking charge of your parcel.
Our system will calculate your shipping charges based on some parameters dictated by national courier and you can check the cost of your shipment after the completion of your order by reading the summary under "Delivery". Please check carefully the order summary and the costs listed in order to avoid problems of various kinds before sending your order and especially BEFORE THE PAYMENT.

Delivery times after posting and delays are not dependent on Beatrice Gioielli which will endeavor to mediate and try to solve any problem related with the courier upon delivery. The customer, with the acceptance of our terms of use, release the Beatrice Gioielli from any liability in this regard. For shipment we use the address provided during registration to the site, then carefully fill the full address field in its entirety.

After receiving e-mail notification of shipment the courier will deliver on time depending on the locations to be served. We suggest you contact the carrier directly if you were not in the house to arrange delivery at specific times in order to avoid incurring additional costs.

Warranty for defective goods

Should you find inside your pack goods damaged, we urge you to send within 24 hours of receipt of the parcel an email to our address with attached photographic documentation relating to damaged goods. The email will also contain the reference to the order number and shipping information. With the opening of the practice we will refund the cost of the goods or, if you prefer, a new shipment of the goods damaged all at our expense.

Rights of withdrawal

1-Under and for the effects of art. 64 et seq. Legislative Decree no. 206/05 the customer can exercise the right of withdrawal, without penalty and without specifying the reason.

The customer will have to follow these simple steps:

A) Send to Beatrice Gioielli within 2 working days of receipt of the product, by registered letter with acknowledgment of receipt, of its wish to terminate the contract;

B) Provide, using a courier of your choice, to shipping the product to Beatrice Jewelry - Gallery Sturgeon, 2-35123 (PD) carefully packed in original packaging by inserting in it a copy of the registered mail.

B1) The notice may be sent, within the same term, by telegram, electronic mail and fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours.

B2) Beatrice Gioielli will, by bank transfer, the refund on the cost indicated in the purchase order and the initial shipping charges, namely that relating to products for which it was exercised the right of withdrawal within 30 working days the receipt of the Products.

B3) The exercise of the right of withdrawal will be ineffective if the product is not returned intact, or missing the original packaging, or for the absence of integral elements of the product, or damage to the product for reasons other than transportation.

The customer agrees that in case of dispute, the competent forum will be that of Padua.


1) In order to purchase products on the Site you must provide the personal information requested in the form.

2) The data provided on registration is handled by Beatrice Gioielli for the purposes and in the manner described below and in full respect of the Legislative Decree no. 196/2003 (Code for the processing of personal data) and its subsequent amendments.

The personal data supplied shall be used for the following purposes:

a) purposes related to the conclusion and implementation of the contract;

b) statistical purposes and sending advertising material, including through the use of electronic mail.

3) The data for the purposes mentioned occurs with both automated and non-automated for the time necessary to achieve the purposes for which they were collected. Specific security measures are taken to prevent data loss, illicit or incorrect and unauthorized access.

4) The provision of personal data by you is optional.

Any refusal to provide data for the purposes referred to in subparagraph a) of paragraph 2 makes it impossible to purchase products on the Site.

5) On the contrary, the refusal to provide data for the purposes referred to in point b) does not cause any effect on the ability to purchase products on the Site.

6) The data controller is Beatrice Gioielli at the headquarters of Sturgeon Gallery, 2 35123 Padova - VAT IT04107240287 - email:

7) The personal data given to Beatrice Gioielli are known exclusively by persons specifically appointed by the controller and competent within the corporate structure to carry out the activities required for the proper management of the relationship with the user in the context of purposes indicated.

8) The subjects whose personal data may, at any time, exercise your rights under Art. 7 of Legislative Decree no. 196/2003 and in particular the right to obtain confirmation of the existence of the data, request the correction, integration and cancellation directing a written request to Beatrice Gioielli at the headquarters of Sturgeon Gallery 2 - 35123 Padova - VAT IT04107240287 - email:

Informations and complaints

For information or clarification on the conditions of sale and on the products the customer can contact us at +39035 0298287 from Tuesday to Friday, from 10:00 to 13:00 and from 16:00 to 18:00.

Applicable law and dispute resolution

The contract between Beatrice Gioielli and the Customer is governed by Italian law.

In case of bad or dispute between Beatrice Gioielli and the customer, it shall be the Judge of the place of residence or domicile of the consumer if located in Italian territory.

For customers domiciled in states of the European Union will apply Articles. 15-17 Reg. 44/01 EU.

For customers domiciled outside the European Union will be responsible, exclusively, the Court of Padua.